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Terms and Conditions

Last Updated: October 8, 2025

1. Agreement to Terms

This document, hereinafter referred to as the "Terms," "Agreement," or "Terms and Conditions," constitutes a legally binding contract between the entity operating the ts3host.eu website and associated services (referred to as "TS3HOST.EU") and any individual or entity who creates an account, purchases, accesses, or uses the services provided (referred to as the "User," "You," or "Your").

By registering for an account, purchasing a service, or otherwise accessing or using the services offered by TS3HOST.EU, You acknowledge that You have read, understood, and agree to be bound by these Terms in their entirety. This agreement also incorporates by reference TS3HOST.EU's Privacy Policy and Acceptable Use Policy (AUP), which are integral parts of this contract. Any use of TS3HOST.EU's services shall constitute an act of acceptance of the current Terms and Conditions. If You do not agree with all of these legal terms, then You are expressly prohibited from using the Service and must discontinue use immediately.

2. Definitions

To ensure clarity and prevent ambiguity, the following terms shall have the meanings ascribed to them below:

  • Service(s): The provision of virtual server infrastructure, including allocated computational resources (CPU, RAM, disk space), network connectivity, and associated management tools, for the express purpose of allowing the User to operate an instance of the TeaSpeak voice communication server software.
  • User Content: Any and all data, voice communications, files, text, software, configurations, or other materials that are uploaded, transmitted, created, stored, or processed by the User or end-users of the User's server instance on the Service.
  • Lifetime Plan: A specific service plan offered by TS3HOST.EU that, upon a one-time payment, grants the User access to a defined set of Service resources for an Indefinite Term, subject to the conditions outlined in this Agreement.
  • Indefinite Term: The period of time that commences upon the User's successful purchase of a Lifetime Plan and continues for the operational lifetime of the Service.
  • Service Lifetime: The entire duration for which TS3HOST.EU, in its sole and absolute business discretion, continues to commercially offer and support the TeaSpeak hosting service product line. The Service Lifetime concludes immediately and automatically upon TS3HOST.EU ceasing all business operations or discontinuing the specific TeaSpeak hosting service line for any reason, including but not limited to economic, technical, or strategic considerations.

3. Description of Service & Disclaimer Regarding Third-Party Software

3.1 Service Provision

TS3HOST.EU provides virtualized server environments configured for the operation of voice communication software. The Service includes the allocation of specific server resources as detailed in the purchased plan, network access to make the server instance publicly or privately available, and access to a control panel for basic server management tasks such as starting, stopping, and restarting the server instance. TS3HOST.EU is responsible for the maintenance and security of the underlying physical infrastructure and network, but not the software or content operated by the User on their allocated virtual server.

3.2 Disclaimer Regarding TeaSpeak Software

This section outlines the critical legal distinction between the hosting Service provided by TS3HOST.EU and the third-party software operated by the User. The legal status of the TeaSpeak software is not formally defined by its developers, presenting potential legal risks for which the User must assume full responsibility.

  • Third-Party Product: The Service is a hosting platform designed to run the "TeaSpeak" server software. TeaSpeak is a third-party application developed and maintained by entities entirely independent of TS3HOST.EU. TS3HOST.EU is not the developer, owner, licensor, or official partner of the TeaSpeak software project.
  • No Warranties: TS3HOST.EU provides the infrastructure to run the TeaSpeak software but makes no warranties, representations, or guarantees whatsoever regarding the TeaSpeak software itself. This includes, but is not limited to, its functionality, performance, security, stability, legality, or fitness for any particular purpose. The TeaSpeak software is provided on an "AS IS" and "AS AVAILABLE" basis for use on TS3HOST.EU's infrastructure.
  • User's Sole Responsibility for Compliance: It is the User's sole and exclusive responsibility to ascertain and comply with any and all license terms, conditions of use, or other legal requirements imposed by the developers or rights holders of the TeaSpeak software. TS3HOST.EU has no role in, and assumes no liability for, the User's compliance or non-compliance with such third-party terms. The User's decision to use the TeaSpeak software on our Service constitutes their acceptance of this responsibility.
  • Clarification of Software Identity: The Service provides compatibility with clients designed for the TeamSpeak protocol. However, it must be explicitly understood that the hosted server software is "TeaSpeak" and is not affiliated with, licensed by, endorsed by, or in any way connected to the software product known as "TeamSpeak" or its parent company. The name "TeamSpeak" is used herein solely for the technical clarification of client compatibility. The legal and operational separation between TS3HOST.EU's hosting service and the TeaSpeak software is a foundational element of this agreement, designed to transfer the legal risk associated with the software's use entirely to the User.

4. User Accounts, Responsibilities, and Security

4.1 Account Registration

To access the Service, You must register for an account. You agree to provide true, accurate, current, and complete information during the registration process and to update such information to keep it accurate and complete.

4.2 Account Security

You are responsible for maintaining the confidentiality of Your account password and for all activities that occur under Your account. You agree to immediately notify TS3HOST.EU of any unauthorized use of Your account or any other breach of security. TS3HOST.EU cannot and will not be liable for any loss or damage arising from Your failure to comply with this security obligation.

4.3 User Responsibility

You are solely responsible for the use of Your account and the management of Your Service instance, whether used by You or any other person. This includes responsibility for all User Content, the configuration of the server software, and ensuring that all use of the Service complies with this Agreement, including the Acceptable Use Policy. For dedicated or virtual private server plans, You are obligated to maintain all security on your server, and You assume full liability for all content placed on it.

5. Service Plans, Fees, and Payment

5.1 Fees and Billing

You agree to pay all fees specified for the Service plan You select. All fees are due in advance of the service period. TS3HOST.EU may offer a free trial plan for the User to evaluate the quality and functionality of the Service. The installation, delivery, and maintenance of paid services incur immediate costs for TS3HOST.EU. Therefore, all purchases are considered final and non-refundable, except as expressly provided in these Terms or as required by applicable law.

5.2 Automatic Renewal

Unless You notify TS3HOST.EU before the end of the applicable subscription period that You want to cancel, Your subscription will automatically renew, and You authorize TS3HOST.EU to collect the then-applicable subscription fee for such renewal (as well as any taxes) using any payment method on record for You. The terms for automatic renewal, including the renewal period and associated costs, will be clearly communicated prior to purchase, in compliance with EU consumer protection regulations.

5.3 Non-Payment

If Your account becomes overdue for any reason, TS3HOST.EU reserves the right to suspend Your access to the Service without notice. If the outstanding balance is not paid in full within a specified grace period, TS3HOST.EU may terminate the Service, which will result in the permanent deletion of Your server instance and all associated User Content. TS3HOST.EU is not liable for any loss of data resulting from such suspension or termination.

5.4 Price Changes

TS3HOST.EU reserves the right to change the fees for its Services at any time. For subscription-based plans, any price changes will take effect at the start of the next subscription period following the date of the price change. TS3HOST.EU will provide you with reasonable prior notice of any change in fees to give you an opportunity to terminate your subscription before such change becomes effective.

6. Lifetime Plans: Indefinite Term and Service Lifetime

This section provides a precise legal definition of the "Lifetime Plan" to ensure full transparency and to manage User expectations regarding the service duration. The structure of this clause is designed to define the product's nature from the outset, rather than imposing a limitation, which is a critical distinction under consumer protection laws.

6.1 Nature of the Lifetime Plan

The Lifetime Plan grants the User access to the specified Service for an "Indefinite Term," as defined in Section 2 of this Agreement. The User explicitly acknowledges and agrees that the marketing term "Lifetime" does not imply a service duration for the User's natural life, in perpetuity, or for any fixed period beyond the Service Lifetime. The term is used to distinguish this one-time payment plan from recurring subscription-based plans.

6.2 Contingency on Service Lifetime

The provision of the Service under a Lifetime Plan is entirely contingent upon the continued commercial operation of the Service by TS3HOST.EU. The Indefinite Term is inextricably linked to the Service Lifetime. This approach is a standard industry practice for "lifetime" digital products, where the term is defined by the operational life of the product itself, not the user's lifespan.

6.3 Conditions for Termination

The Service provided under a Lifetime Plan, and the Indefinite Term itself, will terminate immediately, automatically, and without any right to refund, credit, or other compensation, upon the occurrence of either of the following events:

(a) TS3HOST.EU ceases all business operations, dissolves, or otherwise becomes insolvent.
(b) TS3HOST.EU, in its sole and absolute business discretion, decides to discontinue the TeaSpeak hosting product line. This decision may be based on factors including, but not limited to, lack of commercial viability, technological obsolescence, changes in market demand, or potential legal risks associated with the underlying third-party software.

6.4 No Refund Policy for Lifetime Plans

The User acknowledges that the one-time fee for the Lifetime Plan is consideration for access to the Service for its entire operational lifetime, however long or short that may be. By purchasing a Lifetime Plan, the User accepts the risk that the Service Lifetime may be shorter than anticipated. No refunds, whether full, partial, or pro-rated, will be issued for Lifetime Plans in the event of a termination of the Service Lifetime under the conditions described in Section 6.3. Using vague or ambiguous language regarding such conditions can lead to disputes and unenforceability; therefore, this clause is intended to be explicit and unambiguous.

7. EU Consumer Right of Withdrawal ("Cooling-Off Period")

In accordance with European Union Directive 2011/83/EU on consumer rights, consumers residing within the EU generally have the right to withdraw from a distance contract within 14 days without giving any reason (the "Cooling-Off Period"). This section details how this right applies to the digital services offered by TS3HOST.EU.

7.1 Exercise of the Right

The withdrawal period will expire 14 days from the day of the conclusion of the contract (i.e., the day of purchase). To exercise the right of withdrawal, You must inform TS3HOST.EU of Your decision to withdraw from this contract by an unequivocal statement (e.g., a letter sent by post or an e-mail to our support address).

7.2 Waiver of the Right of Withdrawal for Immediate Service Provision

The Service offered by TS3HOST.EU is a digital service, the performance of which begins immediately upon completion of Your purchase to provide You with instant access to Your server instance. Under EU law, the right of withdrawal is lost for digital services under specific conditions.

As a condition of purchase, You will be required to:

  • Provide Your prior express consent to the immediate commencement of the service performance before the end of the 14-day withdrawal period.
  • Acknowledge that You will lose Your right of withdrawal once the performance of the service has begun with Your consent.

This consent and acknowledgment will be obtained through a mandatory, non-pre-ticked checkbox or a similar clear affirmative action during the checkout process, immediately before You finalize Your payment. By completing the purchase after providing this consent and acknowledgment, You agree that You are waiving Your statutory 14-day right of withdrawal.

7.3 Effects of Withdrawal

If You are eligible for and properly exercise Your right of withdrawal (i.e., if You have not waived it as described above), TS3HOST.EU shall reimburse to You all payments received from You without undue delay and in any event not later than 14 days from the day on which TS3HOST.EU is informed about Your decision to withdraw from this contract.

8. Acceptable Use Policy (AUP)

This Acceptable Use Policy (AUP) is an integral part of Your agreement with TS3HOST.EU and details prohibited uses of the Service. Violations of this AUP may result in the immediate suspension or termination of Your Service without refund. You are responsible for any misuse of the Service that occurs through Your account, whether by You or any third party.

The following table summarizes prohibited activities. This list is not exhaustive, and TS3HOST.EU reserves the right to determine, in its sole discretion, what constitutes a violation of this AUP.

Category Description of Prohibited Conduct Examples
Violation of Law Using the Service to commit, promote, or support any illegal activity. Transmitting or storing material protected by copyright, trademark, or trade secret without proper authorization; engaging in fraudulent schemes or phishing; hosting or distributing child exploitation material; selling controlled substances.
System & Network Security Compromising or interfering with the security, integrity, or performance of any network, host, or system. Unauthorized access to systems (hacking); network probing or scanning; spreading malware, viruses, or trojans; launching or being the target of Denial of Service (DoS) or Distributed Denial of Service (DDoS) attacks; IP spoofing or forging TCP/IP packet headers.
Communication & Content Transmitting or hosting content that is abusive, harmful, or infringes on the rights of others. Sending unsolicited bulk email (SPAM); engaging in threatening, harassing, or defamatory behavior; hosting content that promotes hatred, violence, or discrimination; impersonating any person or entity; transmitting obscene or pornographic material.
Resource Integrity Consuming server or network resources in a manner that negatively impacts the stability and performance of the Service for other users. Running processes that use excessive CPU, RAM, or disk I/O for extended periods; engaging in file-sharing/peer-to-peer activities that cause network congestion; using the service as a file storage or backup repository; running cryptocurrency miners.

9. Suspension and Termination

9.1 Suspension

TS3HOST.EU may suspend Your access to the Service, in whole or in part, without prior notice if:
(a) You are in breach of the Acceptable Use Policy, including being the source or target of a DDoS attack.
(b) Your account is overdue on payment.
(c) Your use of the Service poses a security risk to the Service or to other users.

9.2 Termination

TS3HOST.EU may terminate this Agreement and Your access to the Service immediately and without prior notice if:
(a) You commit a material breach of these Terms, including any violation of the AUP.
(b) Required to do so by law or by a regulatory or governmental body.
(c) You fail to cure a payment default within the specified grace period.
(d) The Service Lifetime ends, as described in Section 6.

9.3 Effect of Termination

Upon termination of this Agreement for any reason, all Your rights to access and use the Service will immediately cease. TS3HOST.EU will have no obligation to maintain or forward any of Your User Content and reserves the right to permanently delete all User Content from its systems. You are solely responsible for exporting Your User Content prior to termination.